Returns & Exchanges

At Avimee Herbal, we strive to ensure your natural beauty journey is seamless; however, if you are not completely satisfied, we offer a hassle-free return and exchange process within 7 days of delivery.

Return Process

• 1.
  Initiate Request

  Log into your account or contact our support team via email with your order ID and photos of the product to initiate a return request.

• 2.
  Quality Inspection

  Once your request is approved, we will arrange a reverse pickup. Our team will inspect the product to ensure it is unused and in its original packaging.

• 3.
  Processing

  After the inspection is successful, we will process your refund or exchange within 5-7 business days.

• 4.
  Refund Receipt

  Refunds will be credited back to your original payment method or issued as store credit, depending on your preference and the nature of the return.